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How to Buy

Register on the Marketplace and discover a variety of authentic products. Take advantage of exclusive offers and support local commerce.

Advantages of Shopping at Marketplace Comercial

Supporting Local Business: By shopping at Marketplace Comercial, you are directly contributing to strengthening the local economy by supporting small businesses and entrepreneurs in the region.

Unique and Quality Products: Discover a wide selection of authentic products that you won’t find in department stores. Treat yourself to a unique shopping experience with local quality items.

Convenience and Speed: Shop online conveniently and efficiently at Marketplace Comercial. We offer fast delivery so that you receive your products without delay.

Personalised Service: Our local salespeople know your products well and are always ready to offer you personalised, quality service, ensuring that you get the most out of your purchase.

FAQs Clientes

What is the Marketplace?

TOMI’s Marketplace allows merchants to make their products available for sale.

What is the estimated delivery time for a Marketplace product?

The estimated delivery time for a product, by shipping method, is available on the respective product page, under “Delivery in xx – yy days”, and varies depending on the product type and the seller.

What are the shipping costs and methods available for Marketplace products?

Each seller chooses the shipping methods they wish to offer, as well as the cost of each and the geographical areas of Portugal to which they ship. Shipping methods, costs, and estimated delivery times can be viewed on each product page and at checkout.

Who handles the shipping of Marketplace orders?

The seller is responsible for shipping the orders.

What payment methods are accepted for Marketplace products?

Customers have the option to pay for orders directly to merchants.

This solution will allow payment for orders via direct transfer to merchants using one of the following methods:

  • MB WAY (telephone contact provided by the merchant)
  • Direct bank transfer (via IBAN)
  • SPIN (new payment tool provided by the Bank of Portugal)

When providing payment details during the order checkout process, a reference number will be provided that must be entered on the receipt(s) for the payment method(s) used, to facilitate verification by the merchant.

It is also permitted to purchase products with payment made in a physical store, directly to the merchant(s).

Who can buy on the Marketplace?

Any individual customer in Portugal, over 18 years of age, can purchase Marketplace products through the website, app, and TOMI.

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